Need help?

Reach out to [email protected] for product support, privacy questions, or legal requests. We usually reply within a couple of days.

General support

Bugs, missing logs, reminder issues, or questions about workouts, meals, weight, or progress reports.

Apple Intelligence chat

Questions about the on-device chat, supported actions, or what to do when Apple Intelligence is unavailable on your device.

Purchase and refunds

Hyve is sold by Apple. Refunds and receipts are handled through your App Store account at reportaproblem.apple.com.

Privacy requests

Hyve stores data on your device only. Email us if you need help understanding what is stored or want to confirm our privacy posture.